Privacy policy

 

At EXTREME SPORTSWEAR we value treating individuals and their personal information with respect, reflecting the values of our brand.  We want you to know as much as possible about what we do with your personal information, how it is collected, used, shared and how it is protected by various laws and guidance and how we uphold these to respect your privacy and keep your information safe. 

 

WHAT INFORMATION DO WE COLLECT

When you visit and interact with our site, we automatically collect certain information about your device, such as your time zone, IP address and web browser as well as the pages or products you view, the websites and search terms that refer you to our site. 

When you visit and interact with our site to make a purchase, we need to collect certain information from you, including your name, billing and shipping address, email address, phone number and payment details. We use the information we collect about you to process your order(s) and to provide you with the most enjoyable shopping experience.

Third party content (e.g. social media links)

Certain content on our site includes features made available via third parties, such as social media links that allow you to share content to our website. These third party applications may facilitate the collection of information, through your interactions. We are not responsible for the technical operation of these third parties and their data collection practices. Please visit these third party applications to understand their privacy policies in relation to your data collection. 


HOW DO WE USE YOUR PERSONAL INFORMATION?

The data collected when placing an order/attempting to place an order through our site is generally used to fulfil orders, including processing payment information, order communication and arranging delivery. This data is also used to: 

  • Communicate with you
  • Screen orders for potential risk such as fraud
  • When in line with your selected preferences, provide you with information or advertising relating to our products and services
  • To improve and optimise our site and products
  • To Comply with legal requirements

We may use third parties who are also bound by privacy policies to carry out certain activities, such as data processing, analytics and issuing our emails for us.

By interacting with our site, you consent to us using your Personal Information in the above ways and as set out in this Privacy Policy.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may otherwise collect, use or disclose your Personal Information where the collection, use or disclosure is:

  • in accordance with this Privacy Policy or any agreement you enter into with us, or
  • required or authorised by law, including without limitation the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Personal data may also be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EXTREME SPORTSWEAR does not sell, trade or rent your personal information to others.


STORAGE OF PERSONAL INFORMATION HELD BY US

We aim to keep your Personal Information safe and secure. Any Personal Information that is collected via our Website is processed through a secure server which encrypts your information where appropriate. 

We take your information security very seriously and will use all reasonable endeavours to protect the integrity and security of the personal information we collect about you. We do not collect sensitive or financial information about our users through our site.

Your information is held onto for the duration of your relationship with us, after which we may find there is no further need for your personal information,  we may remove it securely from our systems and destroy all record of it.

  

TEXT MARKETING

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications in relation to your order, including abandoned cart reminders and text marketing offers. Text marketing messages will not exceed 10 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests will not be accounted as a reasonable means of unsubscribing. Message and data rates may apply. You can also contact us for more information. 

 

YOUR RIGHTS

You can ask us to update your personal information by emailing precise details of your request

  • You can ask us not to send you future marketing communications. You can do this by clicking on the 'Unsubscribe' or subscription preferences link in a direct marketing email that you have received from us.
  • You have the right to request a copy of any personal information we hold about you.
  • You have the right to request how your information is being used 
  • You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing. The right to have data erased does not apply in all circumstances.

 

MINORS

The Site is not intended for individuals under the age of 18.

 

COMPLAINTS ABOUT PRIVACY

We hope you don’t have any reason to complain, and we will always try to resolve any issues you have. If you do feel that we have not respected your privacy or have acted inconsistency with this privacy policy, please contact our team via the contact details at the end of the policy. Please detail all relevant information to your complaint so we may resolve it as quickly as possible

 

UPDATES TO THIS PRIVACY POLICY

We are bound by and comply with the National Privacy principles as provided in the Federal Privacy Act 1988. By using our website you consent to the collection and use of this information by EXTREME SPORTSWEAR. If we decide to change our policy, we will post those changes on our website EXTREME SPORTSWEAR so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.


CONTACT US

Email: info@extremesportswear.com.au

Postal Mail: EXTREME SPORTSWEAR

26/29 Governor Macquarie Drive, Chipping Norton, 2170, NSW